Knowledge-to-Action Agent
An enterprise agent that retrieves knowledge, decides, and acts — with human-in-the-loop safety.
REQUEST → KNOWLEDGE → CONTEXT → DECISION → SKILL → APPROVAL → ACTION → VERIFY
Idle
Agent workflow
Retrieved knowledge
No knowledge retrieved yet.
Customer & ticket context
No context retrieved yet.
Decision & eligibility
No decision yet.
Selected skill & action
No skill selected yet.
Execution & verification
No action executed yet.
Final response
Awaiting run.
Audit & activity trail
No activity yet.